How to Create a Successful UX/UI Design for IoT Mobile Apps

Illustration: © IoT for all

The Internet of Things (IoT) is increasingly used in industries. It has long since exceeded its original scope in the Smart Home. We see manufacturing, healthcare, logistics, automotive, and many other industries using technology today. Designers face significant hurdles when creating a user interface (UI) for IoT products due to the wide range of applicability. Creating a user interface for an IoT data product is very different from designing typical web applications or developing UX/UI for mobile apps. Let’s see why, the challenges designers face and how successful designs for IoT applications can be developed.

IoT design vs. typical UX/UI design

Creating Physical IoT Designs applications is generally more difficult than traditional software products. Unlike standard web or mobile applications, digital IoT solutions include additional layers such as various devices and interfaces with varying functionality. This includes artificial intelligence (AI), input-output data flows, distribution of user rights, specialized platforms, etc. Designers must be familiar with each component of an IoT network to make the system as seamless and easy for end users.

End users only receive processed results from IoT devices, which share large amounts of data. Therefore, designers should consider the compatibility of different interfaces and how they collect data, connect to cloud and other platforms, and interact with humans. They must also consider the characteristics of a network, whether for autonomous automotive diagnostics, climate management, supply chain monitoring or any other activity.

Non-standard interface design approaches have emerged due to the increasing complexity and specificity of IoT networks. Designers must create unique solutions for specific IoT platforms, which they often do through trial and error. They need to create UX/UI that can accommodate more devices and data points. Therefore, IoT solutions must have adaptable and flexible interfaces that can be easily changed without disrupting core functionality too much.

Challenges Facing IoT Application Design

A solid intuitive design and an easy-to-use application interface are required to manage such a complicated system and ensure the commercial success of an IoT solution. The road to success in the IoT landscape is paved with obstacles. A plethora of new IoT goods are on the horizon. The number of IoT devices was 20.4 billion a year ago, and it is expected to reach 75 billion by 2025. There is a lot of competition. Many new start-ups and software giants like Google and Amazon regularly develop new products and improve existing ones. Let’s look at a few other specific challenges that IoT application design faces.

  • Customer requirements are high: Demands increase as competition increases and customers become more savvy. Users prefer IoT devices that stand out from the crowd. It’s about setting user expectations and meeting their needs and wants. The design method requires in-depth knowledge of determining the underlying demands and preferences of potential users.
  • Dynamic adjustment required: The IoT landscape is changing rapidly. Varying device designs, growing IoT technology capabilities, new features, and entire fleets of devices are all key realities in today’s IoT industry. These trends should be considered and reflected in the IoT mobile application to make a new IoT product exciting and beneficial to its end customers. Additionally, IoT programs must be able to scale up and down as needed.
  • Consistent user experience: Since IoT platforms control a large number of different devices, the IoT interface can be incredibly complicated if poorly designed. A smooth user experience (UX) provides an engaging and user-friendly way to handle various object interactions. This requires extensive research into user behavior patterns in their environments. Good IoT application design allows the user to easily navigate from one element of the system to another.

6 tips for designing IoT applications

So how can you create successful UX/UI designs for IoT applications? Let’s go over some tips.

#1: Personalization and user-centricity

Personalization in app design is currently the most relevant and successful trend. When app content isn’t relevant, 74% of customers are frustrated. 89 percent of digital organizations, according to Forrester, are investing in personalization. Personalization is incredibly crucial in the IoT ecosystem, but it’s also a challenge. For example, application designers must consider many groups of end users who have access to the IoT application and IoT application UI and UX design.

#2: Remote accessibility

A fast and user-friendly remote control is another crucial part of any IoT mobile application. For example, a user may remember that he forgot to lock the front door on his way to work and does not have time to use a lesson on how to close the door on his way to work. to remote work. The convenience and intuitiveness of the app interface will be the deciding factor in this scenario. In addition, reasonable remote control and easy-to-use APP interface help reduce onboarding time for new customers, especially when releasing new devices.

#3: Push notifications and alerts

Notifications and alerts are the trickiest and most difficult aspects of designing IoT mobile applications. Most IoT applications provide notifications passively, rather than actively, to avoid irritating users with excessive information and deterring them from using the program. On the other hand, dismissing push notifications altogether is an approach that has failed miserably. In specific cases, users may need to be notified immediately, such as in an emergency scenario or when abnormal behavior is detected. However, the problem is determining which information should be prioritized, whether notice should be given immediately or the user should be notified at the most reasonable time.

#4: Data Visualization

IoT applications need to evaluate, filter, and display important data in an understandable and user-friendly way. They also have to manage huge volumes of data from various devices, sensors and embedded platforms. Dashboards, charts, graphs, and tables are frequently used in IoT interfaces to help understand complex operations and results. Selecting and displaying valuable content for consumers is the most challenging aspect of IoT data visualization.

#5: Mobile features

An imaginative designer is also required. It is crucial to predict how, when and where people will use the app, what vital functions and what devices they will use. Smartphones come with a plethora of features, such as voice recognition, NFC, RFIR readers, and location monitoring. If some users, for example, prefer time-saving software with voice control, the application should take this preference into account. Designers should consider all capabilities of mobile devices and develop IoT applications with the best possible UX.

#6: Consistency

Consistency is one of the most critical aspects of build a mobile app. Since IoT platforms are typically complicated and manage multiple objects, devices, and systems, the design should have unifying aspects that allow users to easily navigate the many features of each related element. Users will be able to move effortlessly from one element of the IoT application to another if the design is consistent.

Create an exceptional experience

IoT is a rapidly evolving technology used in a variety of businesses. Many companies are looking for ways to integrate IoT into their services and provide their customers with an exceptional experience. An attractive and responsive user interface is one of the most important aspects of an exceptional customer experience. Creating user interfaces for IoT devices is much more difficult and time-consuming than creating user interfaces for traditional web and mobile apps. UX/UI that can accommodate more devices and data points must be created for successful IoT application design. The tips and strategies we’ve explored will help you get started.

Casey J. Nelson